Entries by marketing

Call for Nominations

There is 1 Police Bank Ltd Director vacancy in this year’s election. Director Colin Dyson’s term expires at this year’s AGM and he is nominating for a further term. Candidates must be nominated by five members of the Bank, have been a member continuously for at least 3 years at the date of nomination and […]

Mascot Branch Closure

From 1 August 2018, our Customs Bank Mascot Branch will be permanently closed. To continue our commitment to outstanding service, we’re delighted to announce that we’ll be introducing Mobile Mortgage Lenders who will offer a more convenient way of serving our Members. If you’d like to make an appointment, or if you have any questions […]

Account Security Reminder

Customs Bank takes account security very seriously so we partner with leading system, security and fraud experts to help protect your funds and account details. Despite this focus, there is an ever increasing threat as potential security and fraud attempts get smarter and more frequent which means we need to remain vigilant to identify these […]

Online Loan Application Changes

From 2nd July 2018, there will be an interim change to the Online Loan Application process. When submitting an application online, Members will have the following options: Submit a Loan Enquiry form  Submit a Loan Enquiry form and a Customs Bank Loan Specialist will be in contact with you shortly to complete your application. Download the […]

Scheduled Maintenance – Wednesday 20th June 2018

Please note there is upcoming scheduled maintenance on 20th June, from 2:00am – 6:00am. During this time, you may experience intermittent service interruptions with Visa Card (Debit & Credit) and rediCard transactions, and the Customs Bank App. NPP Payments may also be delayed during this time. Access to all other online services will remain available. […]

3.3 App Update

We’ve listened to your feedback and we’re excited to launch the next update of the Customs Bank App for both Apple and Android devices! Here’s what you can look forward to in thr 3.3 update: Scheduled & Re-occurring payments: You can now see, manage, and create future and scheduled payments in the App. Pay how […]

Common Reporting Standards

The Common Reporting Standard (CRS) is an Organisation of Economic Cooperation and Development (OECD) initiative for a single global standard of the collection, reporting and exchange of financial account information on foreign tax residents. Australia have implemented the CRS into law on 18 March 2016 with the legislation taking effect on 1 July 2017. Under […]