Allianz Motor Insurance

through Customs Bank

Allianz Motor Insurance has a great range of features and benefits designed to suit customers with different needs. With a 24/7 claims lodgement service, a monthly payment option and a choice between Comprehensive and Third Party Property Damage cover, Allianz Motor Insurance gives you the flexibility so you can choose to manage your car insurance in a way that suits you.

Why choose Allianz Comprehensive Motor Insurance through Customs Bank?

Choose your own repairer

24/7 claims lodgement service

Rental car for up to 30 days if your car is stolen ($100 per day limit)

Safe driver discount

for eligible drivers1, 2

Plus, when you buy a new Allianz Comprehensive Motor Insurance policy through Customs Bank, you’ll also receive Roadside Assistance for the first 12 months Australia-wide, 24 hours a day, 7 days a week.3

Choice of Motor Insurance Covers

Comprehensive Insurance

The highest level of cover we offer for your vehicle which provides cover for fire, theft, accidents and malicious damage. It also covers your legal liability for loss or damage to someone else's property caused by a motor vehicle accident which is partly or fully your fault.

Third Party Property Damage

Covers your legal liability for loss or damage to someone else's property caused by a motor vehicle accident which is partly or fully your fault.

Key benefits

Cover for accidental loss of or damage to your vehicle

Y

N

New for old replacement of a new vehicle after a total loss, if:

  • you purchased your vehicle new (or as a demonstrator model) from the manufacturer or their dealer;
  • your vehicle is less than 2 years old from its first registration at the time it is declared a total loss;
  • where relevant, your financier has given its written consent; and
  • a new replacement vehicle is available in Australia.

Y

N

Cover for your legal liability for loss or damage to other people's property and legal liability for supplementary bodily injury– up to $20 million for any one event or series of related events

Y

Y

Cover for loss or damage to your vehicle arising from an accident caused by the driver of an uninsured vehicle – up to $5,000, provided that:

  • you did not contribute to the cause of the accident;
  • you can provide the name and address of the person responsible for the accident; and
  • you can provide the registration number of the other vehicle.

N

Y

Approved legal costs arising from a claim for liability covered by the policy

Y

Y

Cost of emergency repairs after a covered accident – up to $500 for any one incident

Y

N

Rental car after theft of your vehicle - $100 per day limit, up to 30 days

Y

N

Reasonable cost of towing after a covered incident

Y

N

Temporary cover on replacement vehicle – 14 days

Y

N

Trailer and caravan cover - $1,000 or market value of the trailer or caravan, whichever is the lesser

Y

N

Legal liability cover when using a substitute vehicle

Y

N

Cover for personal items in your vehicle – up to $1,000 for any one incident

Y

N

Cover for reasonable additional accommodation and travelling expenses after a covered accident, provided that your vehicle was more than 100km from where it is normally parked at night – up to $1,000 for any one incident

Y

N

Cover for transportation costs if your vehicle cannot be safely driven home after a covered accident – up to $500 for any one incident

Y

N

Lock re-keying / re-coding if the keys to your vehicle are stolen – up to $1,000 for any one incident

Y

N

Cover for child seat / baby capsule in your vehicle after a covered accident – up to $500 for any one incident

Y

N

Optional benefits you can add

Rental car following accident, where available - $100 per day limit, up to 30 days

Y

N

Removal of basic excess for windscreen claims if the broken windscreen is the only damage to your vehicle - 1 replacement and 2 repairs in any period of insurance

Y

N

Cover for tools of trade – up to $3,000 for any one incident

Y

N

Options you can select to decrease your premium

Named driver option

Y

N

How to lodge a car insurance claim

Online, any time

A convenient way to lodge a car insurance claim is via the online claim form. You can submit your car insurance claim notification 24 hours a day, 7 days a week.

All you need to do is complete the online claim form. Once it is lodged, a friendly claims consultant will contact you as soon as possible.

  • Secure form
  • No phone queues
  • Immediate confirmation number for your reference

Over the phone – 24 hours a day, 7 days a week claims hotline

You can call the claims hotline on 1300 555 013 and a consultant will help you with the claims process.

Terms and Conditions

1 Minimum premiums may apply. Any discounts / entitlements may be subject to rounding and only apply to the extent any minimum premium is not reached. If you are eligible for more than one, we also apply each of them in a predetermined order to the premium (excluding taxes and government charges) as reduced by any prior applied discounts / entitlements. Discounts may not be applied to the premium for optional covers.

 2 Safe Driver Discount applies to Comprehensive Motor Insurance policies only. Any discount entitlement is determined by the insurance history and driving history of all drivers on the policy and the number of claims made by them. If eligible, the maximum Safe Driver Discount that may be applied on new policies is up to 10%.

3 Offer valid for new Allianz Comprehensive Motor Insurance through Customs Bank. 12 months roadside assistance membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177, trading as Allianz Global Assistance. Terms, conditions, exclusions and limitations apply to the offer and the 12 month standard roadside assistance membership, which are available at allianz.com.au/roadside.

Allianz Terms and Conditions

Insurance Commissions

Schedule of Fees and Charges (PDF)

Financial Services Guide (PDF)

Motor Insurance PDS