We have listened to our Members’ feedback on the verification processes when logging onto Police Bank Internet Banking and will be simplifying the process with a transition to the a new Google service for Mobile and Internet Banking.
We will soon introduce the Google Invisible reCAPTCHA system that uses state of the art spam and abuse protection whilst providing a better online experience. You will notice the Google reCAPTCHA icon in the corner of the browser when logging on.
The great news is that Google Invisible reCAPTCHA lives up to its name and is generally invisible to legitimate users. The platform detects human behaviour and allows you to login effortlessly without having to decipher hard to read text from scrambled images.
If the system is in doubt it will ask you some simple questions to determine that you are a person and not a bot, see example below:
You simply answer the question and tap ‘Verify’ to login.
If you have any queries or concerns, please contact our Contact Centre on 131 728.