Online Loan Application Changes

From 2nd July 2018, there will be an interim change to the Online Loan Application process.

When submitting an application online, Members will have the following options:

  1. Submit a Loan Enquiry form 
    Submit a Loan Enquiry form and a Customs Bank Loan Specialist will be in contact with you shortly to complete your application.
  2. Download the full Loan Application PDF
    Complete the introduction form then download and complete the full PDF Application form, to be emailed to direct@customsbank.com.au
  3. Call our Direct team
    Our Direct team can help you complete an application over the phone. Please call (02) 9287 0884 between Monday to Friday 8am – 5pm to talk to our Loan Specialist today.

This change is in preparation for a new and streamlined Online Loan Application platform, which will have improvements on the end-to-end loan application process.

We appreciate your patience during this transition.